Improving service quality: achieving high performance in the public and private sectors | Senayan

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Improving service quality: achieving high performance in the public and private sectors

Michael E. MILAKOVICH - Personal Name;

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Series Title: -
Call Number: 658.56 MIL i
Publisher: : St. Lucie Press., 1995
Collation: xx, 258 p;illus;24 cm
Language: 5.00166061.6(911.22)
ISBN/ISSN: -
Classification: 658.56
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): Total Quality Management
Specific Detail Info: -
Statement of Responsibility: -

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